A complete web application developed for parcel delivery businesses, covering front-of-store operations, branch management, and centralized administration.

This system is designed to support real-world operations — from parcel intake, price calculation, receipt generation, label printing, and shipment tracking, to branch wallet management, business reporting, reward systems, and centralized control tools.

The platform supports role-based access for different users such as administrators, back-office staff, shop owners, and branch employees. Each role has access to relevant features and data only.

It also integrates with logistics APIs for parcel booking, tracking, cancellation, and automatic label printing.

💡 The key highlight of this system is the seamless integration of Point-of-Sale (POS) and Backoffice Management into a single platform — reducing manual work, minimizing errors, and enabling scalable multi-branch operations.

🎯 Project Objectives

• - Develop a fast and user-friendly POS system for parcel shops
• - Enable centralized management for multiple branches
• - Integrate logistics APIs for booking, tracking, label printing, and cancellations
• - Provide flexible pricing management (shipping rates, insurance, remote area fees, service fees)
• - Implement branch wallet system with top-up and transaction history
• - Support VIP customers, discounts, loyalty points, and rewards
• - Generate business reports for revenue, cost, and profit analysis
• - Ensure responsive usability on desktop and mobile devices

⚙️ Project Scope

• - System architecture design and full-stack development
• - Backoffice system for administrators and staff
• - Member panel for shop owners and branches
• - POS interface for parcel intake and retail sales
• - Integration with logistics APIs (Booking, Print Label, Track Status, Cancel Parcel)
• - Shipping cost calculation based on actual and volumetric weight
• - Multi-zone pricing (e.g., Bangkok & Metropolitan, Upcountry, Southern regions)
• - Customer management, COD, insurance, remote area fees, and service charges
• - Wallet system, top-up history, financial reports, and parcel reports
• - Loyalty points system, rewards redemption, and history tracking
• - News, banners, and popup management for members
• - UX/UI optimization for real-world retail operations
  
  

  🔥 Key Features

  • - POS system for parcel intake and retail sales
  • - Multi-user support within a single branch
  • - Automatic volumetric weight calculation
  • - Delivery area validation before parcel creation
  • - Zone-based pricing management
  • - Receipt and shipping label printing (custom sizes supported)
  • - Real-time parcel tracking with status updates from carriers
  • - Parcel cancellation with automatic refund to branch wallet
  • - VIP customer discount system
  • - Loyalty points and rewards system
  • - Comprehensive reports (orders, parcels, products, wallet, top-ups)
  • - Real-time dashboard with key business metrics

📈 Results & Benefits

• - Reduced front-desk operation time for parcel processing
• - Minimized human errors from manual input and calculations
• - Enabled multi-counter operations within branches
• - Centralized control of pricing, branches, and reporting
• - Improved visibility of revenue, costs, profits, and wallet balances
• - Scalable system for expanding multi-branch businesses

🧩 System Type

• - Parcel Delivery Business Management System
• - POS System for Parcel Shops
• - Multi-Branch Management System
• - Backoffice & Business Dashboard
• - Logistics API Integration System
• - Wallet, Reward, and CRM System 

🎯 Suitable For

• - Parcel service shops
• - Logistics businesses with multiple branches
• - Shipping agents and partners
• - Retail service businesses needing POS + Backoffice
• - Businesses requiring centralized pricing, fees, and reporting